listen

1. discovery

We meet your people,
identify goals, listen to
your story, and just ask
a lot of questions.

activities

• listen and learn
• analyze competition
• research your audience
• define success
• audit content

plan
 

2. strategy & vision

Let's collaborate to set
the strategic foundation,
creative vision, and a
step-by-step road map.

activities

• create strategic plan
• ideas & inspiration
• explore concepts
• define the brand
• organize content

create

3. design & content

Now that we have great
ideas, time to step back,
clear our minds, and aim
even higher.

activities

• design templates
• refine look & feel
• prototype & test
• document guidelines
• produce content

build

4. develop & launch

See the work come to life
as a design is translated
into a real experience we
test, refine, & optimize.

activities

• build the interface
• develop the back-end
• make tools & animation
• test, refine, optimize
• deploy content

promote

5. market & maintain

Think the work is over?
Not quite. We're here to
help as you battle test
your shiny new creation.

activities

• ads, email, & social
• marketing collateral
• SEO / SEM / analytics
• listen, learn, refine
• maintain content

how creativity is born.

We encourage clients to collaborate with us to build a strategic foundation,
simplify business goals, and set creative boundaries.

listen and learn.

This is where we ask each other a lot of questions. Along the way, we may interview your customers and employees in search of fresh insight. We’re looking to challenge assumptions, spark creativity, and find unexpected nuggets of opportunity.

gather inspiration.

We collect communication examples from all your major customer touchpoints. We get to know your competition. And we visually survey trends in design and marketing across all industries, with an eye towards great ideas to inspire your project.

explore ideas.

Now we look for solutions by mixing together all that research, strategy, and inspiration. We push boundaries, sketch, experiment, make mistakes. We cast a wide net in search of the exceptional, and leave the rest behind.